Legal

Refund Policy

Last updated: February 17, 2026

Deposits

Reservation deposits are typically non-refundable because a held dragon is removed from active inventory. Transfer options may be offered case-by-case.

Order changes

Before shipment or pickup, contact us promptly to discuss timeline changes or alternate pairings when available.

If there is an issue

If you have a concern with your order, contact us quickly with clear details and photos so we can evaluate and support you.